Responsible Gaming

Gaming Should Be Entertainment

We believe that online pokies and gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it's time to seek help.

Age Verification

You must be 18 years of age or older to access and use any gaming services in Australia. We are committed to preventing underage gambling. If you are under 18, please do not use our services.

Warning Signs of Problem Gambling

Please review the following checklist. If you recognise any of these signs in your own behaviour, consider reaching out for support:

• Chasing losses by gambling more to try to win back money
• Gambling with larger amounts than intended
• Hiding your gambling activities from friends or family
• Experiencing anxiety, depression, or stress related to gambling
• Neglecting work, study, or personal relationships due to gambling
• Borrowing money to gamble or pay off gambling debts
• Feeling unable to stop or control your gambling
• Gambling to escape problems or negative feelings
• Lying about the time or money spent gambling
• Experiencing financial difficulties because of gambling

Self-Help Tools

Most reputable gaming operators offer self-help tools to support responsible gaming:

• Deposit Limits: Set a daily, weekly, or monthly limit on how much you can deposit
• Loss Limits: Set a maximum amount you're willing to lose in a given period
• Reality Checks: Receive reminders about how long you've been playing
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
• Time-Out Periods: Take a break from gambling for a specified duration

Support Organizations in Australia

If you or someone you know is struggling with problem gambling, help is available:

Primary Support Services

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free and confidential counselling, support groups, and self-help resources for Australians affected by gambling
• Lifeline Australia
  Phone: 13 11 14 (24/7)
  Email: crisis@lifeline.org.au
  Crisis support and suicide prevention service
• Beyond Blue
  Phone: 1300 22 4636 (24/7)
  Website: www.beyondblue.org.au
  Mental health and wellbeing support

International Support Services

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org

Take Action Today

If you believe you have a problem with gambling, please reach out to one of the support organisations listed above. There is no shame in seeking help—many people have successfully recovered from problem gambling with professional support.

Remember: Help is available 24/7, and all services are confidential.